In light of the recent confirmed case of COVID-19 in Karnes County and the concern of residents and staff, we are temporarily suspending in person payments of utility bills at City Hall.
Residents are being encouraged to pay their bills via the outside drop box (cash and check), online (credit card/debit card), or via telephone (credit card/debit card).
This measure will begin effectively and will last through the end of business on April 14th, at which time we will reevaluate the situation and make any necessary adjustments including extending or suspending these measures.
City workers will not open the front door. If you need to speak to someone, please call (830) 583-2230. Payments can be put in the drop box outside or at the front door of our office. Payments can be made over the phone using a debit/credit card. The phone number to call is (830) 583-2230. Late fees will be waived for the month of March due to these restrictions. The last day to pay to avoid disconnection will be April 13, 2020. Disconnects will begin on April 14, 2020 at 8:00 a.m. Thank you for your patience with this matter as the City takes all preventative measures to keep employees and residents safe. Below are some websites for more information: https://www.texmed.org/Coronavirus/ https://www.dshs.state.tx.us/coronavirus/ https://www.dps.texas.gov/director_staff/media_and_communications/pr/2020/0312a